House Rules
A guide to living at Moonlight Bay, caring for our shared spaces, and enjoying the facilities.
Common questions
30 practical answers based on the rules and meeting records reviewed through 1 November 2025. Open a question and follow its links for the full conditions.
Your home and renovations
Can I change my roof?
Changes to roof colour or type, and additional roofing or canopies over a balcony or open area, are listed as work that cannot be approved. Check the scope of any proposed roof repair with Management before arranging work.
Read the rules: §8.5(ix)–(x) — roof restrictions §8.2 — renovation approvals
2019 House Rules.
Can I repaint my villa a different colour?
Do not assume a colour change is allowed. Section 5.4 requires Management approval for façade colour changes, while section 8.5 lists external colour changes among work that cannot be approved. Ask Management to confirm how these provisions apply before changing the colour.
Existing paint must be maintained. If outdoor paint has faded significantly, the rules require repainting within two months of the second written notification.
Read the rules: §5.4(a)(iii) — façade approval §8.5(viii) — external colour restrictions §3.10(e) — paint maintenance
2019 House Rules.
Can I install solar panels?
You need Management approval before installation. The Management Corporation must check the design before deciding, and the panels must be matte and non-reflective.
Read the rules: §5.4(a)(vii) — solar panels
2019 House Rules; MC minutes, 31 Jan 2020, item 4.5.
What approval do I need before renovating?
Obtain written Management approval before starting any renovation. Submit the application, drawings, schedule, proposed colours, supporting documents and deposit at least two weeks before the intended start. Obtain the required authority approvals and the Management Committee's final drawing approval before work begins.
Appoint a project manager and arrange renovation insurance with cover of at least RM1 million, subject to Management's requirements. Contractors cannot live in the unit during the work.
Read the rules: §8.2 — application and approvals §8.1(b) — insurance and project manager §3.1(c) — contractor accommodation
2019 House Rules.
How much are the renovation deposit and administration fee?
The renovation deposit is RM3,000, with a non-refundable RM350 administration charge. Refund of the remaining deposit is subject to inspections, clearance and any deductions for damage or other costs. It is not automatically returned as soon as building work stops.
Read the rules: §8.6 — renovation charges §8.2(j)–(t) — deductions and refund conditions
MC minutes, 29 Apr 2023, item 4.0(b)(II); 2019 deposit-clearance conditions.
How long can my renovation take?
Renovations may run for up to six months from written approval. Apply in writing, with reasons and supporting documents, if you need an extension. A three-month extension is permitted; any further extension requires a fresh application.
Read the rules: §8.1(a), (c) — renovation period and extension
2019 House Rules; MC minutes, 29 Apr 2023, item 4.0(b)(II).
When can contractors carry out renovation work?
Renovation, delivery and removal work is limited to Monday to Friday, 9am–5.30pm. Ordinary renovation work is not allowed on Saturdays, Sundays or public holidays. Painting is an exception on Saturdays and public holidays with written Management permission; Saturday painting must be quiet.
Read the rules: §8.1(d)–(f) — work hours and painting exceptions
2019 House Rules.
Where can builders keep materials and renovation rubbish?
Renovation materials may stay in your own parking bay until the renovation ends. Do not use other common areas for storage or obstruct access.
Construction waste has separate disposal requirements. The refuse section calls for weekly removal, while the renovation section requires daily disposal. Agree the waste location and removal arrangement with Management; the parking-bay materials exception does not say rubbish can remain until the end.
Read the rules: §8.3(p) — materials and construction waste §5.5(i) — renovation rubbish
2019 House Rules; 7th AGM, 1 Jul 2023, item 6.2.
Pools, gym and bookings
Can my guests use the swimming pool?
Up to three guests living with the owner may use the pool without the owner accompanying them. Other guests are covered by the general rule requiring a resident to accompany them. Residents are responsible for their guests' behaviour and compliance with pool rules.
Read the rules: §7.1(b) — in-house pool guests §3.3(e) — accompanied guests
2019 House Rules; 7th AGM, 1 Jul 2023, item 6.2.
What time does the swimming pool close?
The 2019 schedule is 7am–8pm, except during cleaning or servicing. Later records discuss a 10pm closing time for adults, but it was still under consideration on 1 November 2025. Confirm current hours with Management before planning a late swim.
Read the rules: §7.1 — pool hours and later discussions §7.9 — 2019 facility schedule
2019 House Rules; MC minutes, 5 Mar 2025, item 8.5; 1 Nov 2025, item 8.
Can children use the pool without an adult?
Children under 16 need adult supervision when using or standing beside the pool. The adult is responsible for their behaviour and safety. No lifeguard is provided.
Read the rules: §7.1(d) — supervision and pool safety
MC minutes, 1 Nov 2025, item 8; 2019 no-lifeguard provision.
Who can use the gym, and can I bring a guest or trainer?
Residents and their accompanied guests may use the gym. In-house guests are also permitted, with the owner living in the unit responsible for their actions. Personal trainers hired by residents are allowed. Children under 16 must be accompanied by an adult resident.
Read the rules: §7.4(a), (c), (e), (o) — gym users
2019 House Rules; 7th AGM, 1 Jul 2023, item 6.2; MC minutes, 7 Jul and 1 Aug 2025.
When can I use the gym, and what should I do after exercising?
Confirm current hours with Management. The 2019 rules list 24-hour operation, while an 11pm closing time was discussed in March 2025 pending a resident survey.
Return weights to the racks and switch off lights, fans, TV and air-conditioning after use. Failure to put weights away brings a warning for the first occurrence, RM10 for the second, and RM20 for the third and later occurrences. Only water is allowed as an exception to the gym's food and drink ban.
Read the rules: §7.4(f), (g), (o) — gym hours, care and penalties
2019 House Rules; MC minutes, 24 Jul 2020, item 6.3; 5 Mar 2025, item 8.5; 7 Jul 2025, item 7(f); 1 Aug 2025, item 7(e).
How do I book the BBQ pit, and what does it cost?
Book through the Management Office at least one day ahead. Rental is free for residents, with a RM100 deposit refundable after inspection if the area is clean and undamaged. Each pit has a maximum of 30 guests, and cancellation requires at least one day's notice.
Confirm your booking session with Management because the facility timetable and the BBQ section give different operating arrangements.
Read the rules: §7.2 — BBQ bookings and conditions §7.8 — rental, deposits and sessions
2019 House Rules.
How do I book the Community Hall?
Make a booking with Management; bookings are first come, first served. There is no rental charge for residents, but a RM100 cleaning deposit applies. The hall holds up to 100 guests, and the deposit is returned after inspection if it is clean and undamaged.
Confirm the session and cancellation arrangements with Management. The hall section and the booking timetable give different hours.
Read the rules: §7.5 — Community Hall bookings §7.8 — rental, deposits and sessions
2019 House Rules.
Parking and access
How do I register my car for entry?
Submit ownership agreements and vehicle registration cards to Management so it can verify your parking allocation. The main entrance uses automatic number plate recognition (ANPR), with separate resident and visitor entry gates and a shared exit. The compound speed limit is 35km/h; slow down further where children are playing.
Read the rules: §6.3 — vehicle registration and ANPR §6.5 — speed limit §6.6 — driving guidance
MC minutes, 25 May 2024, items 7.5.2, 7.7; 2019 speed limit; 31 Jan 2020, item 6.6.
Where should visitors park, and is overnight parking free?
Visitors should use designated visitor parking, or a vacant garage with its owner's permission. Visitor and contractor vehicles cannot park on the roads without Management approval. Visitors must use the vehicle wash bay for registration, and security photographs their number plates; refusing this prevents entry beyond the designated point.
Overnight visitor parking carries a fee. The records do not include its amount, so confirm the current charge with Management.
Read the rules: §6.1(c)–(e) — visitor parking §6.3 — overnight parking fee §6.11 — registration location §9.5 — number plate registration
MC minutes, 8 Feb and 23 Sep 2023; 25 May 2024, item 7.6.2; 27 Jan 2025, item 5.4.
Can I park in another owner's space or outside my bay?
Use designated parking and keep roads, entrances and common interlocking driveways clear. Another owner's space needs their permission; a longer-term arrangement requires written confirmation copied to Management. Vehicles outside the parking lot lines can be clamped, with a RM50-per-day release penalty or administration cost.
Read the rules: §6.1(c)–(d) — driveways and permission §6.2 — allocated Condovilla bays §6.9 — parking outside lot lines
2019 House Rules; MC minutes, 30 Apr 2021, item 5.6; 27 Aug 2022, item 5.2(d); 23 Sep 2023, items 7.3–7.4.
How much are Condovilla lift-lobby access cards?
Each Condovilla starts with two blank door access cards. Extra cards cost RM80 each, with a maximum of six cards per unit. A faulty card is replaced free when returned; a lost card costs RM50 to replace. Report a lost card immediately so Management can cancel it.
Read the rules: §3.5 — door access cards
2019 House Rules; these are lift-lobby card charges, not main-gate remote charges.
Letting, payments and housekeeping
Can I offer my home on Airbnb or rent it for a short stay?
No. Airbnb, timesharing and rentals for less than six months are prohibited. A tenancy must run for at least six months, and its terms must require the tenant to comply with the House Rules.
Read the rules: §3.1(a)–(b) — approved residential use §3.3(a)–(b) — tenancy terms
2019 House Rules.
What must I do when letting my home to tenants?
Notify Management in writing and provide the letting details or lease copy it requests. Complete the moving-in/out registration and provide tenant details, including passport copies of the residents in the rented unit. You or your appointed agent remain responsible for your tenants' conduct.
During the tenancy, facility-use rights transfer to the tenants. The owner cannot also use those facilities, except for an ad hoc social activity organised there.
Read the rules: §3.3 — tenant registration and facility rights
2019 House Rules.
What maintenance and sewage charges apply?
From 1 April 2025, the single maintenance charge is RM2.93 per share unit for both Villas and Condovillas. Maintenance and sinking fund contributions are payable quarterly, and sewage is RM10 per month. The records do not clearly separate a sinking fund component within the quoted RM2.93 rate; confirm the breakdown on your invoice with Management. No discount is given for advance payment.
Read the rules: §4 — quarterly payments §4.2 — sewage §4.3 — maintenance rate and sinking fund
EGM, 6 Mar 2025, items 2.1.54–2.1.55; MC minutes, 29 Apr and 4 Nov 2023; 7th AGM, 1 Jul 2023, item 4.2.
What happens if my service-charge payments are overdue?
Late interest is 10% per year, calculated daily. At two months or more in arrears, access cards are blocked and defaulters are barred from driving into Moonlight Bay until their debts are settled. The minutes state that late-payment interest will not be waived.
Read the rules: §4 — late interest and access restrictions
2019 House Rules; MC minutes, 30 Apr 2021, item 5.4; 27 Aug 2022, items 3.0(a)–(b).
How should I put out rubbish and dispose of bulky items?
Seal household rubbish in non-porous plastic bags and put it inside the built-in garbage cabinet or a plastic bin in front of it. Do not leave loose bags on the street, and replace damaged bins. Collection is from 10am daily unless Management sets another time. Arrange and pay separately for disposal of bulky items such as old furniture or a refrigerator.
Read the rules: §5.5(b)–(f) — refuse collection and bulky items
2019 House Rules; MC minutes, 25 Sep 2020, item 4.7; 25 Oct 2020, item 4.4.
How do I submit a complaint or request?
Use the standard Complaint / Request form and submit it to Management. The Management Committee will discuss the matter and decide what action to take.
Read the rules: §12.4 — complaints and requests
MC minutes, 26 Mar 2022, item 4.4; reiterated 30 Apr 2022, item 5.5.
1.0 Introduction
Inspired by the sun kissed beaches of north-west Malaysia, Moonlight Bay is an open resort style garden development with stepped levels and swathes of lush greenery. Moonlight Bay is located on a scenic hill that fronts the sandy bay of its namesake. This exclusive, pristine retreat provides the perfect getaway from the city's hustle and bustle.
The site of Moonlight Bay allows its sun-dappled villas to enjoy a clear, picturesque view of both hill and sea. The site is perfectly articulated with tropical appreciation in mind, with all the villas meticulously designed to celebrate the natural attributes of the lush greenery and cooling sea breeze.
Sprawling over 5.6 hectares, Moonlight Bay comprises 72 units of uniquely designed four-storey villas and 2 blocks of 5 storey luxury condominiums with 2 levels of basement car park. The spacious Condovillas are alternatives to the housing-scheme, specially designed for those who prefer the luxury yet cozy feel while being part of the elite community.
Moonlight Bay is equipped with state-of-the-art security and landscaped greenery, stonework retaining walls, pocket parks, cascading water features, swimming pool, indoor & outdoor gym, service lift towers to assist residents to move around from top tier to bottom tier by foot and a 3-storey standalone club house equipped with good facilities. The gated community environment allows a gateless building design to create a unique lifestyle plus the entire compound is landscaped and maintained by a team of experienced professionals.
In each unit, an up to date technology phone system known as TM Centrex is readily available. It serves as a cable for telephone, intercom and internet access offered by Telekom Malaysia that is ideally suited for both home and business use.
The Management expects that all residents will comply with the House Rules. Moonlight Bay is set to maintain a high level of security and clean environment for the general interest and well-being of all residents.
The official mailing address of Owners in our records is based on the information indicated in the Sales & Purchase Agreement. Hence, to ensure correct and prompt delivery of correspondences, Owners are to inform the Management on any changes in the mailing address by writing to the below-mentioned address.
You are welcome to give your comments or suggestions by writing to The Management via the comments card, mail or email. The contact details are as follows:
The Management of Moonlight Bay 01-01-A Jalan Moonlight Bay 11100 Batu Ferringhi Penang, Malaysia.
2.0 Definitions and interpretations
These House Rules/By-laws, unless the context states otherwise, shall adopt the whole of the Third Schedule of the Strata Management Act 2013, Strata Management (Maintenance and Management) Regulations 2015 (Regulations 5 and 28) vide P.U. (A) 107 PROVIDED THAT where there is a conflict between the said Third Schedule and the House Rules/By-laws below, it is hereby declared and agreed that the By-laws contained in the Third Schedule shall prevail rendering the conflicting/offending portion in the House Rules/By-laws hereinafter contained inapplicable whilst leaving the rest of the same valid and enforceable.
In these House Rules/By-laws, unless the context otherwise requires, each of the following words or expressions shall have the meaning stated as below:
"Accessory parcel" means any parcel shown in the Site Plan, Story Plan and Accessory Parcel Plan as an accessory parcel which is used or intended to be used in conjunction with the Parcel.
"Moonlight Bay" also known as Housing Area which includes all the Villa and Condovilla parcels, the building, Common Property/ Area, Car Parks and the designated vehicular Car Parking bays allocated for residential use which are collectively known as Moonlight Bay.
"Common Property/Area" means so much of the said Land as is not comprised in any parcel or any provisional block as shown in an approved strata plan and includes the fixtures and fittings including lifts or elevators, ventilating and air-conditioning systems, refuse chutes, drains, sewers, pipes, wires, cables and ducts and all other facilities and installations used in common by all Owners as defined in the Deed of Mutual Covenants.
"Guest/ Invitees" refers to a person other than the Occupants whose presence in the Parcel, the Housing Area and/ or the Common Property/ Area is at the invitation of the Occupants.
"Lessee/ Tenant" refers to a person(s) who is for the time being a lessee or tenant renting and who is in occupation of one of the parcel units under a lease or tenancy agreement entered with an Owner.
"Management" refers to the Management Corporation to enforce the terms and conditions hereof.
"Service Charges" means such amount of money as may be determined by the Management from time to time and payable by the Owner quarterly, half yearly or yearly in deposit and advance to the Management as the Owner's share or the said Parcel's share of all costs and expenses incurred by the Management towards the maintenance of the building and Common Property.
"Occupants" includes Owners, Lessees, Lawful Servants, Agents, Invitees and Licensees of the said Parcels.
"Owner" refers to a person(s) who owns a parcel unit of Villas/ Condovillas and who has legal or beneficial title to the same and shall include his successors in title, permitted assigns/ nominees.
"Resident" refers to the Owners, Occupants or all persons residing in one of the Villas/ Condovillas in Moonlight Bay.
"the other parcels" means and includes all other individual units or parcels in the Housing Area (consisting of Villas/ Condovillas) in respect of each of which unit/ parcel a separate title will be applied for and which comprise the building constructed on a portion of the land but excludes the Common Property and other buildings on the said Land.
"Villa/ Condovilla" or said Parcel means one of the individual parcel units comprised in part of the housing development Land in the Housing Area consisting of Villas/ Condovillas which is to be held under separate titles.
Regal began managing Moonlight Bay in July 2025. MC minutes, 7 Jul 2025 (MM20250707), item 6; commencement confirmed 1 Aug 2025 (MM20250801), item 6(a). Supersedes the February 2021 self-management arrangement.
3.0 Occupancy guidelines
3.1 Approved Use of Villas/ Condovillas
(a) Each Villa/ Condovilla shall be used only for residential purposes and in compliance with all Federal, State or Local laws, by-laws rules and regulations for the time being in force in respect thereof and cannot be used for any business (illegal, crypto-currency mining or otherwise). Hostel (such as Airbnb and timesharing), short term rentals (less than 6 months' contracts) or rental for immoral purposes which may be the nuisance and interfere with the peaceful enjoyment of other Occupants and injurious to the reputation of Moonlight Bay and are thus prohibited.
(b) Moonlight Bay cannot be used for all commercial activities including but not limited to Cryptocurrency mining. All rental agreements by owners must include the said clause in the rental agreement that specify the prohibition of said activities.
(c) Strictly no Owner(s) shall allow their Contractor(s) to stay in their Villas/ Condovillas.
3.2 The Owner's Agent
(a) Leasing shall comply with Federal and/or Penang State legislation. Specifically, under current legislation parcels may not be leased out for periods of less than 6 months.
(b) Any Owner who is not ordinarily resident in Penang shall appoint a reputable and licensed local agent to represent their interest. Such Owner must file the name address and telephone number(s) of his agent(s) with the Management prior to the agent being appointed and allowed access to the Parcel.
(c) The Owner or his appointed agent(s) is responsible for the conduct of Occupants, Lessee(s) and Guest(s) as well as for maintenance and repairs of the said property.
(d) The absentee Owner must at his own expense have an authorized agent or representative registered with the Management to conduct periodic inspections of his parcel and assume responsibility for the contents therein and for the due compliance with House Rules including maintaining a minimum maintenance standard and service of any urgent notices from the Management.
(e) A Letter of Authorization needs to be filled up by the Owner(s) to allow his/ her agent(s) or representative(s) to assume responsibility for their Villa/ Condovilla.
(f) Any Owner who is not ordinarily resident in Malaysia who wishes for Management to send any mails to their correspondence address which is not within Malaysia shall pay a refundable deposit of RM400.00 and all postage/ courier charges as per company's invoice/ statements to Management.
(g) A copy of Contact Information Update for Owner(s) who wish to have their mails from Management sent to their overseas correspondence/ mailing address must be provided to the Management.
3.3 Leases and Tenancies by Owner
(a) The Owner must ensure that all leases or tenancy agreements relating to the Parcel shall contain terms, conditions and covenants in conformity with and not inconsistent with provisions contained herein and that the lessee or tenant will observe and perform the terms, conditions and House Rules herein contained.
(b) If the Owner shall lease or let out the Parcel, the Owner must ensure that the contract is valid for at least 6 months and will immediately notify the Management in writing of such lease or letting and must furnish Management with such details of such letting as the Management may require or furnish a copy of the lease contract. Management has the right to check the contract to ensure that all significant house rules are included in the contract. All Lessors will be provided with a copy of the house rules by the Management. Shorter term leases are not accepted in Moonlight Bay.
(c) When a parcel is leased, or let out, the entitlement to the use of the common areas and the facilities is automatically transferred to the Lessees or Tenants and the Owner shall no longer be entitled to use such facilities except at times that an ad hoc social activity is being organized.
(d) The Owner or his appointed agent(s) will be held responsible for the conduct of Occupants, Lessee(s) and Guest(s).
(e) Any person who is not ordinarily resident in the Parcel (including Guests or Invitees) is only allowed to come onto or utilize areas of and including the common facilities which are made available for the benefit of persons ordinarily residing in the Parcel or other parcels in the Housing Area, in the company of a resident. The guest provisions in sections 7.1 and 7.4 also apply. Guest amendments: 7th AGM, 1 Jul 2023 (AGM-07), item 6.2. The 2019 PDF permits accompanied guests.
(f) The Owner must give written notice to the Management and provide a copy of their Sale and Purchase Agreement of any re-sale or assignment transfer or tenancy or parting with the ownership or possession of the Parcel and shall likewise take all proper and necessary steps to inform any sub-purchasers' assignee, transferee, tenant or other persons acquiring from him the ownership or possession of the Parcel to observe and comply with all the terms and conditions of House Rules.
(g) A copy of Registration of Moving in/Out needs to be filled up whenever there are new Owner(s) / Tenant(s) moving in/out of the Villa/ Condovilla. The Owner also needs to provide the tenant details including passport copies of all the residents in the rented unit.
3.4 Occupant's Guest/ Invitee
Temporary 2020 measures are recorded under COVID-19 precautions in section 9.4.
(a) All the Guest(s)/ Invitee(s) of Occupant(s) must register their particulars with the security personnel or through GRAAAB and are required to produce their identification card and/ or driving license for verification before being permitted entry into Moonlight Bay.
(b) Occupant(s) must furnish, if available, relevant details of their Guest(s) to the Management prior to their arrival.
(c) Guest(s) / Invitee(s) are not allowed to enter if the Occupant(s) did not answer the call from the security personnel.
(d) The Occupants must be responsible for ensuring that their Guest(s)/ Invitee(s) comply with the House Rules at all times and that their behavior in or about the Parcel, the Housing Area and the Common Property does not cause any annoyance, nuisance and offence to other Occupants of the parcels in the Housing Area. The Occupants shall be liable for any loss or damage caused by their Guest(s)/ Invitee(s) whilst in or about the Parcels, the other parcels, the Housing Area and the Common Property.
3.5 Access Card for Door Access to Lift Lobby
(a) Each Condovilla is entitled to two (2) blank Door Access Cards only.
(b) For additional card(s), each is charged at RM80.00. However due to security reason, maximum number of Door Access Card should not be more than 6 cards per unit. Owner(s) seeking for additional Door Access Cards are required to fill up the Application of Door Access Card form available at the management office and submit this to the Management. For security reasons, only residents and family members may be passed a card by the parcel owners. All others must be signed in by security as visiting agents, contractors, maids etc. Parcel owners are held responsible for any sub-issuing of key cards. There will be no charge for replacement of an old, non-functioning Door Access Card.
(c) Owner(s)/ Tenant(s) are requested to update their Door Access Card(s) every one (1) year to prevent malfunction.
(d) Any loss of the Door Access Card must be immediately reported in writing to the Management, Faulty Door Access Card(s) need to be returned to the Management before a replacement can be issued. Management will immediately cancel operation of a reported lost card.
(e) In event of any lost Door Access Card(s), the replacement cost is RM50.00. In the case of a non-functioning Door Access Card, the card will be replaced free of charge subject that the non-functioning card gets returned to the Management.
| Type | Charge |
|---|---|
| Additional card | RM80.00 per card |
| Replacement of faulty card (returned) | Free |
| Replacement of lost card | RM50.00 per card |
(f) Door Access Card(s) is not transferable and shall be returned to the Management once the Lessee(s)/ Tenant(s) are no longer renting the Villa/ Condovilla upon termination/ expiration of the Lease/ Tenancy period.
(g) The Owner(s) must ensure that the Door Access Card(s) to be handed over to the new Owner(s) upon sub-sale of their Villa(s)/ Condovilla(s). Otherwise, the new Owner(s) has to apply for a new Door Access Card(s) at his own expense as replacement.
3.6 Mail Delivery
(a) Letter boxes for Condovillas are located at the Mail Room. All direct mails, letters, newspaper, magazines etc. are to be delivered to the letter box.
(b) Deliveries of parcels by courier companies are to be directly received by the Resident(s)/ Occupant(s).
(c) The Management shall not accept delivery of such parcels unless prior arrangement and authority has been given, of which the Management will not be held liable for any damage caused to the contents of the parcel.
(d) The Resident(s) shall ensure that the contents of the letter boxes are collected on a periodical basis, so as not to cause overflow or damage to the letter boxes.
(e) All locks and keys of the letter boxes in the Mail Room are to be maintained in good condition and the cost to replace the locks shall be at the sole expense of the Owner(s)/ Resident(s)/ Occupant(s) who shall ensure that any replacement to the locks shall be of similar make and model to adhere to the uniform appearance of the letter boxes.
3.7 Household Livestock and Pets
(a) No livestock or other animals or pets of whatsoever kind which cause disturbance, nuisance and harm to the Residents shall be brought onto, allowed to remain or kept in any part of the Parcel, The Housing Area or Common Property.
(b) All pets should be on the leash when walking in the common area and pet droppings should be picked up by the owner.
(c) The Management reserves the right without prior notice to the Occupants to remove or cause to be removed any such livestock, animals or pets found within the Parcel, the Housing Area and/ or the Common Property if the pet causes any nuisance or complaints. Such removal will be at the Occupant's sole cost and expense in which event the Occupant shall not have any claim, demand action or proceeding against the Management or its servants or agents for any loss or damage sustained by the Occupants as a result of such removal.
(d) When walking dogs, prevent them from licking weed-killing chemicals used along the road. Advance notice will be issued to dog owners before the approved monthly herbicide application on the interlock brick driveway. Safety guidance: MC minutes, 25 Oct 2020, item 4.10(b); monthly application and advance notice: 26 Nov 2022 (MM2211023), item 9.0.
(e) Pet owners are responsible to keep their pets safe and secure in their unit. No pets are allowed to roam and trespass into other residents' units. All dogs should be on a leash when walking in the common area. MC minutes, 4 Jun 2022 (MM2206017), item 4.4(a).
(f) Pet owners are responsible for the removal of excretions and urine caused by their pets in the compound of Moonlight Bay. The cost of rectification or restoration of damage caused by pets shall be borne by the pet owner. MC minutes, 4 Jun 2022 (MM2206017), item 4.4(c).
(g) For non-compliance with pet rules on common property, Management will issue a notice for strict compliance to the landlord, copied to the pet owner. Management will not get involved in pet nuisance disputes outside the common property or area. MC minutes, 8 Feb 2023 (MM2302024), item 4.2(i).
3.8 Gatherings, Functions and Funeral Wakes
(a) The Common Property/ Area shall not be used for any meetings, parties, functions or gatherings without the prior written consent from the Management a minimum of two (2) days before the said function.
(b) All meetings, parties, gatherings and functions at Common Property/ Area are limited to the designated area approved by the Management.
(c) Use of the common facilities area shall be by reservation made with the Management on a first come first serve basis or payment towards such deposits whichever is earlier. Kindly refer to section 7.0 Recreational Facilities Guidelines for further details.
(d) An Application of Booking can be made by contacting the Management Office. A refundable booking deposit needs to be made to the Management Office.
(e) Occupant(s) shall inform Management after using the facilities for arrangement of inspection and refund of booking deposit.
(f) Without any prejudice, though the Management understands that the performing of rites to the dead are part of the culture, no funeral services or other ceremony whether religious or otherwise (except for prayers in surau) shall be permitted to be held in any of the Parcel or within the Common Property without the prior written consent from the Management. Management would appreciate if funeral wakes were arranged at the funeral parlours.
(g) In case a resident holds a party at his Parcel, Visitors' cars can only be parked at the Parcel's parking area or at the overflow parking in front of the Management Office.
3.9 Nuisance
(a) All Occupants shall at all times conduct themselves in a manner which will not cause any annoyance or nuisance to other Occupants and their Guests and Invitees. Excessive noise, unruly or offensive behaviour in or about the Parcel and the Common Property is not permitted.
(b) Radio, television, hi-fi or other musical instruments shall be operated at a volume so as not to interfere with the quiet and peaceful enjoyment of the Occupants of the other parcels or the Common Property.
(c) No Occupants shall hold or permit to be held any gathering in the Parcels or other parcels or anywhere in the Common Property which interferes with the peace and quiet enjoyment of any of the other Owners or Occupants unless prior written approval from the Management has been obtained.
(d) The Owner shall not deposit or throw any rubbish, dirt, waste, matter, thing, object or article or beat any mat or carpet so as to hinder or interfere with the quiet possession, use and enjoyment by other Occupants of the Common Properties.
(e) No Occupants, Guest/ Invitees shall be allowed to use any motor vehicle to cause disturbance or annoyance to other Occupants within the precincts of the Parcel or the Common Property including the car park in any manner likely to cause excessive noise pollution including but not limited to the use of any car horns, sirens, stop-starts screeching or illegal silencers.
(f) No Owners, Occupants or Lessees shall hold or cause to hold any auction, sale, garage sale, jumble sale of any movable property within the Parcel, the Housing Area or the Common Property without prior consent from the Management and the Management has the sole and absolute discretion to refuse such consent without assigning any reason or reasons for such refusal.
(g) All residents must adhere to the speed limit of 35 km per hour or less in the whole compound. Excessive speeding can lead to unsafe situations and may lead to the vehicle being clamped.
3.10 Maintenance and Cleanliness
(a) Due to safety reasons, Owner(s) are to ascertain the following items are acted on for maintenance of slopes and retaining walls:
i. To carry out routine inspection including the removal of accumulated debris and undesirable vegetation at drainage channels and slope surface;
ii. DO NOT damage or divert or block any drainage systems, especially in front of retaining wall by all means of activities (e.g. renovation etc.);
iii. Repair of cracks or damaged drainage channels or pavement immediately;
iv. Repair of pipe leakage immediately;
v. DO NOT remove any slope protective measures (e.g. turfing or concrete cover). Bare soil slope shall be re-turfed immediately. Crack on concrete cover shall be repaired immediately;
vi. DO NOT plant vegetation with deep root behind and in front of all retaining walls and near drainage system;
vii. DO NOT block weep holes and outlet drain pipes constructed on retaining walls and slopes and DO NOT damage the filter system of these weep holes and outlets drain pipes, obstructions in weep holes (e.g. weeds and debris) shall be cleared;
viii. DO NOT remove soil in front of retaining walls.
(b) The Owner(s) shall allow the Management personnel entry to their units for periodical/ scheduled inspection for the safety and maintenance of slopes and retaining walls.
(c) The Owner and its permitted Occupants, Lessees, Licensees and Invitees shall ensure that the Parcel including but without being limited to the external surfaces of windows, doors, driveways and walls thereto are kept and maintained in good and clean state of repair and condition. In case the driveway or walls are not clean, Management reserves the right to clean the walls and driveways for a fee (of cost) to be invoiced to the owners (Act SMA 2013 under bylaws part 8).
(d) If in the opinion of MC, owner parcels are not maintained to comply with the above clause house rules and not in general conformity of the average parcel’s good repair, then offending owner or their agent will be cautioned in writing to their registered address and listing the offending elements of their property that needs to be rectified.
(e) All façade paint should be mold-free and all parts of the façade should have paint coverage. No significant fade marks can be visible. If the outdoor paint has faded significantly, the villa needs to be repainted within 2 months from the 2nd written notification.
(f) All entrances (garage and front door) should be free of mold and bat pooh.
(g) The main front door should be painted or varnished and cannot be left untreated.
(h) Each villa should have functioning lights in the front door area and on the garage front that are on from 07:00pm until 07:00 am as per recommendation by the security audit company last year. In case of non-conformity, 2 warnings will be issued. Within 1 week of the 2nd warning, a penalty of RM50/day will be charged to the owner.
(i) Each villa should have a functioning, non-broken deck or tile floor in the back of the house, In the case of a broken deck; repair or replacement must be done within 3 months from the notification by the management. In the event of a dispute, a committee comprising not less than three members should review and follow up with due diligence before a final decision is made. If no permission is granted to the management to organize repair or replacement and the owner does not organize a contractor in the specified time frame, a penalty of RM100/day will be charged. Existing RM100.00/day deck penalty reaffirmed for enforcement with visual evidence: MC minutes, 23 Sep 2023 (MM2309030), items 11.3–11.5. The 2019 three-month notice period and dispute-review conditions above are retained.
(j) Gardens in the front and back of the house need to be maintained. In the event complaint is received, the management committee would follow up to request the owners of the said garden to organise their own garden. In the event the owner is not prepared to allow the management committee to organise his garden, he is given one week to organise his garden, failing which he would face the penalty of RM200 per day.
(k) The Owner shall keep and maintain the Parcel clean and in a healthy state and take all necessary precautions to prevent any infestation of vermin or pest or insects. In case Management discover pests or insects around a parcel Management reserves the right to hire a pest management company to spray for a fee to be invoiced to the Owners.
The water closets, conveniences and other water apparatus including waste pipes and drains shall not be used for any purpose other than those for which they were constructed and no rubbish, debris, waste, matter, thing, object or other articles likely to cause any loss or damage thereto shall be discharged, thrown, deposited or released therein.
(l) In case an Owner with a swimming pool is not present for extended period of time, the Owner is expected to remove the water from the pool to prevent breeding grounds for mosquitoes. In case an Owner ignores to let the water out for extended periods, the Owner will receive a warning letter. If after 2 × 2 weeks of the warning letter no action has been taken to remove the water, Management reserves the right to drain the swimming pool.
(m) The Owner shall not bring onto or keep anything in the Parcel which is likely to increase the insurance premium or which may conflict with the laws and/ or regulations in force or any term or condition of any insurance policy or the regulations or ordinances laws or by-laws of any appropriate authorities for the time being in force.
The minimum standards adopted at AGM 2019 remain applicable. Management will list the items to rectify, obtain quotations and inform affected Owners of the cost. Owners may engage their own contractor or have Management appoint one on their behalf. AGM 2019 standard and rectification procedure recorded in MC minutes, 26 Dec 2020, item 5.3 (MM2012007). The notice periods and conditions in clauses (d)–(j) remain applicable.
(n) Owners who do not live in Moonlight Bay must keep their garage roller shutters closed for hygiene and presentation. MC minutes, 30 Apr 2021 (MM2104009), item 5.5.
(o) Owners are reminded to clean their private swimming pools and filtration tanks to prevent stagnant water and pest infestation. MC minutes, 30 Apr 2021 (MM2104009), item 5.7.
3.11 Combustible Substances/ Compressors
No Occupants shall be in possession of, store at or bring onto or use any unauthorized firearms, weapons, ammunition, unlawful goods, gunpowder or saltpetre in or about any part of the Parcel or the other parcels or the Common Property/ Area or the Housing Area. Substances which may give rise to smoke, fumes or obnoxious smells or explosive of any nature (including but not limited to fireworks) shall not be brought onto, kept, stored or used in the Parcel or the Common Property or on the Housing Area. No Occupants can install compressors without Management approval.
3.12 Use of Management's Employee
(a) No Occupant of the Parcel is allowed to engage the services of or use any servant or agent of the Management for any business or private nature or for personal purposes during the official working hours of such employees. The Management and maintenance staff of the Management are not authorized or allowed to accept delivery of packages parcels intended for Occupants or perform any services of a private nature for any Occupant unless on orders of the Management or after official working hours.
(b) No tips, gifts, gratuities or ex gratia payment are to be offered or made to any servant or agent of the Management for rendering services or courtesies in the regular and usual performance of their duties, during working hours.
3.13 Management Office
(a) The Management shall have the absolute control management and administration of the Management Office as it deems fit.
(b) The Management Office shall be used in connection with the performance of the Management duties and/or the performance observance and fulfillment of the House Rules.
3.14 Solicitation and Illegal Activities
(a) No Owner(s) or Lessee(s) shall permit or suffer any person of unsound mind or in a state of intoxication or drug addiction or with criminal intent or misbehavior to be in or about the Parcel purchased by him.
(b) No solicitation of goods and services, religious or political activities shall be permitted within the confines of the Common Property. Neither in the Villas/ Condovillas or any part thereof shall be used for any illegal or immoral purpose nor shall any trade, business, profession or manufacturing activities be carried out.
(c) No Owner shall accept short term lease of less than 6 months as per Penang regulations.
3.15 Breach
(a) Residents must allow entry to their Parcel for Management to carry out any investigation, inspection and/ or repair work where the defects, nuisance or any other events from/ in their Parcel may be suspected/ confirmed affecting or causing disturbance to other parcels, the Housing Area and Common Property/ Area.
(b) The breach by the Purchaser of any of the terms and conditions hereof shall give the Management the right to:
i. Enter Parcel to summarily abate and remove, at the expense of the Owner, any structure, things and conditions that may exist therein contrary to the provisions hereof, and the Management shall not thereby be deemed guilty in any manner of trespass, and/or
ii. Enjoin, abate or remedy by appropriate legal proceedings either at law or in equity the continuance of any such breach and all costs and expenses thereof including fees of the Management's advocates and solicitors (on a solicitor and client basis), shall be borne by the Owner. Court proceedings are subject to the general-meeting approval requirement adopted at the 9th AGM, 28 Apr 2025, motion 7 (section 12.7). See also the legal-cost qualification in that section.
3.16 Caretakers
All caretakers must submit a legally authorized letter and the owner's contact details; otherwise they shall not be acknowledged. MC minutes, 27 Aug 2022 (MM2208020), item 5.1.
4.0 Service charges, insurance, quit rent, assessment and sinking fund
Owner(s) shall be liable to pay service charges for the maintenance, quit rent and management of the Common Property/ Area of Moonlight Bay provided by the Management and reimburse the Management for all charges incurred in relation to Moonlight Bay.
Maintenance and sinking fund contributions are payable quarterly. Payment cycle recorded in MC minutes, 4 Nov 2023 (MM2311031), item 2.3. The treatment of the original six-month advance deposit is addressed separately below.
All other charges are due within seven (7) days from the date of notification/ billing by the Management. A late payment interest of 10% per annum will be levied for all outstanding payments, calculated daily.
Access cards of defaulters with payments outstanding for two months or more will be blocked, effective 1 Sep 2022. Defaulters are barred from driving into Moonlight Bay until their debts are settled with Management. Late payment interest charges will not be waived. Threshold and interest decision: MC minutes, 27 Aug 2022 (MM2208020), item 3.0(a–b); driving restriction: 30 Apr 2021 (MM2104009), item 5.4.
4.1 Management Corporation Insurance
The Management Corporation is authorized to pay premiums for the approved insurance cover and to renew similar policies covering the relevant perils and risks as it deems fit. The latest supplied minutes record QBE insurance in force, including Condovilla insurance. Renewal mandate: 5th AGM, 12 Dec 2020 (AGM-05), item 5.1; latest insurer: MC minutes, 6 Sep 2025 (MM20250906), item 6, and 1 Nov 2025 (MM20251101), item 6.
4.2 Sewage Charges
Sewage charges are RM10.00 per month, increased from RM8.00 from January 2023. MC minutes, 29 Apr 2023 (MM2304026), item 5.1(A).
4.3 Maintenance Rates and Sinking Fund
From 1 Apr 2025, the single maintenance charge is RM2.93 per share unit for both Villas and Condos. EGM, 6 Mar 2025, items 2.1.54–2.1.55; supersedes the dual rates and January 2025 increase. The supplied minutes do not clearly separate the sinking fund component of this quoted rate; confirm the invoice breakdown with Management.
No discounts shall be given for advance payment. 7th AGM, 1 Jul 2023 (AGM-07), item 4.2.
No refunds or adjustments shall be made for past differential-rate collections. The Management Corporation is authorized to retain those funds without reimbursement. The EGM resolved that no further claims or disputes concerning those past collections would be entertained. EGM, 6 Mar 2025, resolution 2.2. This concerns past differential-rate collections, separately from the original six-month advance deposit.
4.4 Original Six-Month Advance Deposit
The proposed return and immediate recollection of the original six-month service-charge deposit as a sinking fund contribution requires EGM approval. No adoption of that proposal is recorded in the supplied documents. 8th AGM, 27 Jul 2024, item 4.19; MC minutes, 7 Aug 2024 (MM20240807), items 4.3–4.7. The March 2025 resolution about past differential-rate collections is a separate matter.
5.0 Common property and areas
5.1 Obstruction at Common Property
(a) The sidewalks, adjacent to roadways passages, lobbies, stairways and common corridors must not be obstructed at any time or used for any purpose other than their designated use only. No parking within 10 meters to the water hydrant.
(b) Motorcycle, bicycles, tricycles (with exception of wheel chairs) or any personal property may not be placed, stored or left in any Common Property/ Area (except for areas specifically designated for such purpose) of the Housing Area.
(c) In the event vehicles are causing an obstruction, Management has the right to wheel clamp. Additionally, Management has the right to contract a towing company to remove the vehicle to a common parking area with the cost to be charged to the owner of the vehicle in question.
5.2 Potted Plants and Other Objects
(a) All potted plants shall be placed in containers so as to prevent the dripping of water or soil onto other parcels or Common Area/ Property. All Occupants are to ensure that all potted plants or plants grown in flower-boxes and visible from the exterior of the Parcel shall be maintained in a clean and healthy condition and they shall also ensure that no potted plants or any other objects placed dangerously on or near the perimeter of the Parcel whereby they are likely to cause bodily harm to person(s) or damage to the property.
(b) Occupant(s) shall not throw any objects through the window or from the balcony.
(c) Residents should request Management approval for pruning plants or trees in the common areas. In no event can residents prune in the common area by themselves.
(d) Selected trees may be removed, with existing trees trimmed below ground-floor balcony heights to enhance residents' views. For proposals replacing trees under the AGM 2020 Level 1 decision, owners facing the swimming pool must be informed and asked for their opinions before finalization; nearby villa owners must be notified and able to give feedback. Concerned owners will be informed about the replacement process; replanting will be coordinated with gardeners using suitable slow-growing, non-invasive species. Superseding decisions: EGM, 13 Oct 2023, item 10 (separate trimming and removal motions passed); MC minutes, 9 Dec 2023 (MM2312032), items 7.4–7.5. Earlier 2021 pruning-only decision superseded for trees selected under this programme. AGM 2020 consultation recorded 12 Dec 2020, item 6.1, and 26 Dec 2020, item 4.3.
5.3 Cleanliness of External Area Adjoining to Property
(a) Care should be taken when cleaning areas adjoining the external wall so as to prevent water from running down the exterior of the Parcel or into other parcels.
(b) All lift lobby areas are to be free of any surface water which may accidentally flow down into the lift pit. Any water seeping into the lift pit may cause breakdown of the lift operations. No water is allowed to overflow out of the Villa(s) / Condovilla(s) onto the lift lobby floor area as a precaution against damage to the lift operations which will result in costly repairs/ rectification work. In case a resident allows flooding to happen in a common lift area, the cost of repair will be for the Owner's account. Residents are encouraged to use wet mopping method for cleaning work inside the Villa(s)/ Condovilla(s). Residents who ignore this guideline by washing their floors with running water will be liable for the cost of repair work to the lifts if water from the Parcel flows into the lift pit or any facilities.
(c) The Purchaser and all Occupants shall not bring onto, leave, place, store or deposit any object, package, article or vehicle (including motorcycles, bicycles, skate-boards, roller-skates) onto any path, hallway, stairway, lifts, lobby or corridor likely to cause damage or cause dirt to any part of the Common Property.
5.4 Exterior Façade of Moonlight Bay
(a) For the purpose of maintaining the image of the Villas/ Condovillas, the exterior façade of the Parcel shall always be maintained in a uniform manner and appearance. As such:
i. Occupants shall not allow any projection to extend through any door or window or openings.
ii. No shade, awning or grilles shall be used except with the prior approval of the Management and these can only be affixed within the internal faces of the parcels. Any of the above changes needs Management approval.
iii. Any change in colour of the exterior parcel area such as balconies, terraces, pavilion and roof garden that affects the exterior façade of the building needs Management approval. Without Management approval such changes may not be implemented.
iv. Any pergola, shade or awning for roof garden shall have to seek the Management's approval prior to installation.
v. Colours of the window glass tinting are to be approved or as per the colour code.
vi. All nails, screws or any similar fasteners intended to be used at any external surface of the Parcel should be of stainless-steel materials so as to prevent indelible or other stains to the exterior of the Parcel.
vii. Any installation of Solar Panels needs Management approval. Solar panel designs must be checked by the Management Corporation before a decision on approval is made. The panels must be matte and non-reflective. Clarification: MC minutes, 31 Jan 2020, item 4.5 (MM2001004).
(b) No radio or television antennae shall be allowed to be attached to or hung from any external part of any walls or to protrude through apertures walls, windows, roofs or balconies except those location and positions approved by the Management or determined by the satellite supplier.
(c) Brooms, mops, cartons and laundry shall not be placed in any areas where it can be visible from the outside of the parcel or common areas, in particular such textile items shall not be hung from poles which protrude through the windows, roofs or balconies of the parcels.
(d) All common space shall not be intruded at any time or used for any purpose other than their designated use only. Poles, wires and lines, air-conditioning brackets or any boards, notices, displays, supports or other appurtenances and protuberance of any nature that intrude and/ or protrude into the common air space shall not be allowed. The Management reserves the right to require any Occupants to remove any such intrusion or protrusion and where the Occupants fails to do so within seven (7) days the Management may remove the same and charge the cost and expense to the Occupant.
(e) No Occupant shall without the written consent of the Management affix, erect, attach or exhibit or permit to be affixed, erected, attached or exhibited upon any part of the exterior of the Parcel or through any windows or balconies thereof any placard poster, hoarding, bill board, notice, advertisement, name, sign whatsoever nor do anything to affect to vary the appearance of the Parcel or diminish or denigrate the aesthetic appearance thereof.
5.5 Refuse Disposal
(a) No refuse, rubbish or waste material or items of obsolete furniture, fittings or appliances shall be thrown or permitted to be thrown out of the doors or windows of the parcels except into the refuse bins provided in or outside the Parcel.
(b) Occupant(s) shall ensure that all refuse shall be sealed in non-porous plastic bags and kept either inside the built-in garbage cabinet or in a plastic bin placed in front of the cabinet. Loose garbage bags must not be left on the street. Damaged bins must be replaced. Care should be taken to prevent wet refuse dripping onto floors in or about the Common Property or the Parcel. Updated notice: MC minutes, 25 Sep 2020, item 4.7; distribution confirmed 25 Oct 2020, item 4.4 (6th and 7th meetings, 4th MC). Replaces the July placement direction.
(c) All rubbish bags will be collected by the housekeeping team on a scheduled basis i.e. from 10.00am onwards once daily or any other time scheduled by the Management.
(d) Occupants who use the refuse chambers/ rooms must ensure that the doors are properly closed and secured after use to prevent growth of pest.
(e) Heavy or bulky objects must be placed in the refuse bins or other area as shall be provided by the Management of the Parcel and the Housing Area.
(f) Occupant(s) intending to dispose of unwanted heavy or bulky objects (e.g. old furniture, unused refrigerator etc.) must make separate arrangements at their own cost for these items to be disposed.
(g) No rubbish, rags or any other refuse shall be left at the lift lobby, staircase and any other area or thrown out of the door, window any other area of Moonlight Bay except for the designated area.
(h) Resident(s) will be charged RM350.00 considered as additional service for the Management to clear, clean and remove the refuses if caught placing refuses in other place other than of the designated area.
(i) Any construction or renovation rubbish from the Condovilla area should be stored at the designated Owner's car park and should be removed at the end of each week. For Villa owners, the rubbish has to be stored in the respective Owner's driveway and be removed at the end of each week. In case there is not enough driveway space, the resident will seek an acceptable and agreed upon place with the Management.
The 2019 PDF requires weekly removal of renovation rubbish here, while section 8.3(p) requires daily disposal of construction waste. The 2023 parking-bay exception concerns renovation materials. Confirm the waste-removal arrangement with Management.
5.6 Common Lifts
(a) No Occupants, Guests or lessee shall take onto any lifts, any furniture or any heavy articles, objects, crates or packages, bicycles and motorized form of transport exceeding the lift carrying weight limit. The resident is expected to clean the lift after usage of loading and unloading. If the interior of the lift is damaged the resident will compensate the repair of the lift.
(b) If any Contractor wants to use a lift in the common area, Management needs to be pre-notified.
(c) Smoking in the lifts is strictly prohibited.
(d) No person shall tamper with misuse or abuse any of the lift control switches or buttons in any manner so as cause damage or prevent the proper function and operations of the lifts.
(e) In the event of power failure or fire or other emergencies the Owner must not use the lifts but use the stairways to vacate.
(f) No personal items or refuse of any kind shall be left in the lifts. The security personnel should be informed of any personal belongings found unattended in the lifts.
(g) The Owner and/ or Occupant, Guest or Licensee must inform the Management at least 24 hours in advance of any intended movement, removal or shifting of heavy or bulky articles using the lift so that proper arrangements can be made to avoid causing any inconvenience to other Occupants.
(h) Pets are permitted in the lifts. Owners are asked to be considerate of other owners' sensitivities. Decision: MC minutes, 25 Oct 2020, item 5.1 (7th meeting, 4th MC).
5.7 Lounge, Reception, Visitor's Lounge and Waiting Lounge
(a) No illegal or immoral activities are allowed to be conducted in the community hall or any other common area.
(b) No smoking, pets and person in wet swimming attire are permitted in the community hall area.
(c) The Management shall not be held responsible for any damages or loss of Resident's or their Guest's property.
5.8 Liabilities for Damages to Common Property
(a) The Owner and all Occupants shall at all times observe all signs and notices put up in the Common Property by the Management from time to time.
(b) The Owner shall give the Management prompt notice of any damage or accident occurring in the Common Property or any damage or defect in the Common Property including electrical installations and water pipes therein or thereon and where any loss or damage is caused to any parcel or other parcels in the Housing Area or to the Common Property or any part thereof as a result of or arising from or due to any rubbish-debris, waste matter, thing or object or article discharged, thrown, deposit, released or originating from any particular Parcel or parcels, then the Owner and/ or Occupants of such particular Parcel or parcels be solely responsible to bear the cost/expense of making good such loss and/or damage caused thereby.
(c) All furniture and equipment placed and/ or installed in the Common Areas have been provided for safety, comfort and convenience of all Occupants and therefore should not be damaged and removed or altered without the permission from Management.
(d) Any damage or loss caused to the Common Property shall be assessed by the Management and the cost of repair and/ or replacement will be charged to the Occupants responsible for such damage or loss.
(e) The Management shall not in any way be liable whatsoever to any Occupants, Guests, Invitees and/ or their servants or agents, for any mishaps, injuries, damage or loss of life, limb or property however arising by virtue of being present in or about the Common Property or any parcels of the Housing Area.
5.9 Restricted Areas
For the purpose of security and safety, The Management may restrict certain areas of Moonlight Bay including riser rooms, lift shafts, water tanks, mechanical and electrical installation rooms to be under lock and shall be considered as restricted areas.
5.10 Ownership of Assets Bought For/ At Common Property/ Area
(a) The Items Which Belong to Owners
1. The items which are provided by the Management for the safety and enjoyment of the common facilities by the Owners as stated in the Sale and Purchase Agreement (S&P):
i. Owners (by Common Fund) shall bear all the maintenance or repair or service cost of their own property.
2. The items which are bought for Owners using Common Fund at Management Office and Guard House/ Post and at various locations of Common Property/ Area i.e. computer, printer, clocking machines and points in the Management Office and Guard House/ Post, notice boards, benches and dustbins at lift lobby. These include upgrading items such as air-conditioners, karaoke set, upgraded sofa set, paintings, pool furniture:
i. Owners (by Common Fund) shall bear all the maintenance or repair or service cost of the said items.
(b) Other Items Which Are Provided
1. The items which are provided by Management at the extra/ temporary setting up of rooms at Common Property/ Area i.e. at M&E Storeroom, Housekeeping/ Security/ Storeroom or Restroom, Gardener's Room:
i. Management shall bear all the maintenance or repair or service of the said items.
2. The items which are provided by Management as per the Appointment/ Engagement of Services i.e. forms, ink and A4 papers for minor printing. A4 size note/ record books at various locations of Common Property/ Area:
i. Management shall bear all the maintenance or repair or service of the said items.
5.11 Common-Area Service Works
- Management staff must record each vendor's start and end times, attend servicing and sign the service report.
- Common-area service contractors may not work on weekends or public holidays unless an emergency has been pre-arranged and approved by Management.
- Vendors must have the appropriate permits, licences and insurance, including worker permits. Major repairs should carry a warranty period.
Vendor SOP: MC minutes, 17 Jan 2022, item 5.1 (MM2201014). This concerns common-area service vendors.
6.0 Vehicle parking
6.1 Vehicle Parking for Villas
(a) The Management shall not be responsible for any theft, loss, damage or other misdemeanor to the vehicles and/ or their contents parked in Moonlight Bay however arising.
(b) The Owner and/ or Occupants shall not cause any inconvenience and form any obstruction or whatsoever on the entrance, exit or driveway to or in other Common Area and the Management is entitled to remove at the cost of the Owner and/ or the Occupants any such obstruction so caused by the Owner.
(c) Parking on the interlocking brick driveway is parking in a common area and is not allowed. Guests must use the designated visitor parking or obtain the other owner's approval to use a vacant garage. Vehicles must not protrude over the pavement or onto the road; otherwise, they will be wheel clamped. Vehicles that do not fit in the designated space must be parked at the parking lot at the entrance of Moonlight Bay, in front of the Management Office. MC minutes, 23 Sep 2023 (MM2309030), items 7.3–7.4; supersedes the 2019 permission to leave a vehicle on the common driveway paving.
(d) The Owner(s) shall be responsible to park their vehicle(s) properly without causing inconvenience to others. Cars cannot be parked at the property of another Owner unless there is a written confirmation letter that the person parking there is allowed to park the car there as a longer-term arrangement. A copy of such letter must be provided to the Management. Vehicles parked at a neighbour's unit without consent will be clamped. Clamping decision: MC minutes, 30 Apr 2021 (MM2104009), item 5.6. The written-permission requirement is in the 2019 PDF.
(e) Cars of visitors or contractors cannot be parked in the roads at any time without management approval. In case contractors bring supplies that need to be offloaded while the truck is parked in the road, such permission will be granted subject that after unloading has been completed, the truck will be moved to the parking area near the entrance.
(f) The Management reserves the right to clamp the wheels or immobilize any vehicle(s) which is not parked accordingly.
(g) The Management shall not be responsible for any losses or injuries to any person or property arising from the clamping or immobilizing of any vehicles or motorcycles respectively. The RM50.00/day penalty or administrative cost to release such clamping shall be borne by the Owner(s) of the vehicle.
(h) No person shall park any vehicle exceeding an unloaded weight of 2,500 kilograms without getting prior written consent from the Management. Loaded trucks weighing between 3000 kg and 6000 kg can be parked for unloading in the compound roads only. Vehicles with a loaded weight over 6000 kg need to park at the entrance of Moonlight Bay and cannot enter Moonlight Bay.
6.2 Vehicle Parking for Condovillas
(a) All cars shall only park at the allocated car parking lot with one car at one parking lot only.
(b) The Management shall not be responsible for any theft, loss, damage or other misdemeanor to the Vehicles and/ or their contents parked in the car parking bay/ Moonlight Bay howsoever arising.
(c) The Owner(s) shall be responsible to park their vehicle(s) properly without causing inconvenience to others.
(d) The Owner and/ or Occupants shall not form any obstruction or whatsoever on the entrance, exit or driveway to or in the car parking area or any other area in the car park, Common Property/ Area not designated for the parking of cars and the Management is entitled to remove at the cost of the Owner and/ or the Occupants any such obstruction so caused by the Owner.
(e) The Management reserves the right to clamp the wheels or immobilize any vehicle(s) which is parked at the areas other than designated car/ motorcycle parking lot.
Renovation materials may be kept in the owner's car parking lot until the renovation period ends. 7th AGM, 1 Jul 2023 (AGM-07), item 6.2.
6.3 Vehicle Access and Registration
The main entrance uses an Automatic Number Plate Recognition (ANPR) system in place of the access-card barrier system. There are separate entry gates for residents and visitors and a shared exit gate. Installation completed: MC minutes, 25 May 2024 (MM20240525), item 7.7; configuration approved 20 Apr 2024, item 5.4.1.
Residents must submit ownership agreements and vehicle registration cards. Management will verify car park allocations against the documented agreements. MC minutes, 25 May 2024 (MM20240525), item 7.5.2.
Overnight visitor parking incurs a fee, and unauthorized use results in fines. MC minutes, 25 May 2024 (MM20240525), item 7.6.2, referring to rules adopted at AGM 2023. The supplied AGM minutes omit the full rulebook and its fee schedule; confirm the amount with Management.
The parking locks at the Condovilla parking have been removed. Superseding decision: MC minutes, 7 Jul 2025 (MM20250707), item 7(h); removal confirmed 6 Sep 2025 (MM20250906), item 10(h).
6.4 Unauthorized Parking
(a) All unauthorized vehicle parking will be clamped and attached together with the "Offender's Copy" Fine at the vehicle without prior warning.
(b) Offender is to pay a fine of RM50.00 in order to release the clamp on the vehicle.
(c) Offender can pay the fine at Management Office during office hours or at Security Guard House after office hours.
6.5 Liability
Occupant(s) shall ensure that no damages towards the fittings and fixtures in the Car Park will occur and shall be held liable should any damages occur.
The maximum speed limit in the compound is 35km/hour.
6.6 Driving Guidance
Visitors are advised to drive at a speed of not more than 35 km/h. Children's playing signs indicate that all drivers should slow down and be cautious. Clarification: MC minutes, 31 Jan 2020, item 6.6 (MM2001004).
6.7 Parking at the Sewerage Treatment Plant
Car parking at the Sewerage Treatment Plant is not approved unless it serves an important or crucial event such as the Annual General Meeting. MC minutes, 26 Mar 2022 (MM2203015), item 4.5.
6.8 Vehicle Wash Bay
The designated vehicle wash bay for Condo residents is in front of the PBA main pipe. Location approved: MC minutes, 23 Jul 2022 (MM2207018), item 4.6(a).
6.9 Parking Outside the Lot Lines
Vehicles parked outside the parking lot lines will be immediately clamped. A penalty or administrative cost of RM50.00 per day to release the clamp shall be borne by the vehicle owner. MC minutes, 27 Aug 2022 (MM2208020), item 5.2(d).
6.10 Temporary Parking at the Clubhouse
Two temporary parking lots in front of the Clubhouse are for contractors and owners visiting the Management Office on a short-term basis, with 15-minute parking. MC minutes, 22 Oct 2022 (MM2210022), item 10.0.
6.11 Entrance Gate Hours
The main entrance gate is closed from 12 midnight until 6.00am daily. MC minutes, 11 Mar 2023 (MM2303025), item 4.2(f).
Visitors must park at the vehicle wash bay for registration. MC minutes, 8 Feb 2023 (MM2302024), item 4.3(iii).
6.12 EV Charger Installations
A capacity study is required before further EV charger installations are approved. Management will also explore the feasibility of a centralized charging station. MC minutes, 11 Jan 2025 (MM20250111), item 8.0; supersedes reliance on the July 2024 individual installation as a general approval.
7.0 Recreational facilities
7.1 Swimming Pool/ Wading Pool/ Jacuzzi
Temporary 2020 measures are recorded under COVID-19 precautions in section 9.4.
Operation Hour 7.00am to 8.00pm daily except when the pools are being cleaned or serviced.
(a) The Management reserves the right to stop any use of the pools that extends beyond 8.00pm.
(b) A maximum of three (3) guests who are living together with the owner may use the pool without accompaniment by the owner. The Resident(s) shall be responsible for his/ her Guest(s) behaviour. Adopted amendment to rule 42: 7th AGM, 1 Jul 2023 (AGM-07), item 6.2.
(c) Occupant(s) must adhere to the rules posted at the Swimming Pool area.
(d) Children under 16 must be supervised by an adult when using or standing nearby the pool. The adult shall be responsible for their behaviour and safety. Supervision threshold updated: MC minutes, 1 Nov 2025 (MM20251101), item 8.
(e) There shall be no reservation of the pool areas by Residents for private functions.
No lifeguard will be provided at the pool area. Occupant(s) and their Guest(s) are to use the pool at their own risk.
(f) Resident(s) and their Guest(s) are required to wear proper swimming attire at all times when using the Swimming Pool.
(g) For hygienic reasons, all users of the pool should shower and clean off any suntan lotion or anything similar at the shower points provided next to the swimming pool before entering the pool.
(h) No spitting, spouting, nose blowing and the like shall be allowed in the pool.
(i) No glassware and other harmful objects shall be used in or around the pool.
(j) No diving, horse play, cycling, roller-skating, skateboarding, misbehaviour or dangerous activities shall be allowed in the pool or its surrounding areas.
(k) No smoking, gambling and pets are allowed in the pool or around the pool deck areas.
(l) Radio, tape recorder and other battery-operated audio-visual equipment are allowed to be used in the deck area but only at a permissible volume that does not annoy other users within the pool area.
(m) An elderly person who is not physically fit should consult the physician first before using the pool.
A person suffering from any infectious or contagious diseases, with open wounds and other injury whether bandaged or otherwise is prohibited from using the pool.
(n) All Resident(s) and their Guest(s) have to leave the pool immediately and not to remain in the pools or in open spaces of the pool area during thunderstorms/lightning or under any other life threatening or emergency situation.
(o) The Management shall have the authority to expel any person from the pool found disobeying the rules, creating a nuisance or endangering the safety of other persons.
(p) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the pool.
Later pool-hour records remain inconclusive: the 5 Mar 2025 MC gave preliminary agreement to 10.00pm pending a survey. The 1 Nov 2025 minutes still describe 10.00pm for adults and 8.00pm for children as under consideration. Confirm closing times with Management. MC minutes, 5 Mar 2025 (MM20250305), item 8.5; 1 Nov 2025 (MM20251101), item 8.
Residents should take care around the pool at night because of poor lighting; adults swimming after 8.00pm do so at their own risk, as posted. MC minutes, 1 Nov 2025 (MM20251101), item 8. This record does not establish final approval of extended opening hours.
7.2 Barbeque Pit
Operation Hour: 10.00am to 11.00pm daily.
(a) The Management reserves the right to stop any use of the pit that extends beyond 11.00pm for the respective session. In case there are more bookings the principle of first come, first serve will be applied in the booking.
(b) There shall be a maximum of thirty (30) Guests only at each Barbeque Pit site.
(c) All reservations must be made at least one (1) day in advance at the Management Office on a first come first serve basis. For residents, the rental is free. A deposit of RM 100.00 needs to be paid for the cleaning of the BBQ pit. This amount will be refundable to the BBQ pit user if his/her party has cleaned the place up properly.
(d) Bookings are non-transferable and can only be made by a resident for a particular Villa/ Condovilla.
(e) Residents are not permitted to place bookings on behalf of other Residents from other parcels.
(f) Cancellation of booking must be done personally at Management Office at least one (1) day in advance, so that arrangements could be made for the other Occupant(s) who wish to make a reservation to utilize the Barbeque Pit. Failure to cancel the booking in time would result in forfeiture of the deposit.
(g) Occupant(s) shall report to the Management or on weekends to an MC member to inspect the pit before and after use. The deposit shall be refunded to the Owner free of interest, when the Management is satisfied with the cleanliness and that no loss or damage has been caused to the Barbeque Pit and its surrounding area. Such checking will be done on the first working day after the event. In the event that any loss or damage is done, or there is no proper tidy up and disposal of refuse, the Owner shall be fully liable for cleaning, disposal, repair and/ or replacement costs. These costs shall be deducted from the deposit, and the Management shall recover any remaining costs from the Owner.
(h) No setting up of tents or camping overnight is permitted. No live band or disco or similar entertainment activity is permitted unless approved by Management.
(i) Occupant(s) are to ensure that the barbeque fire/ charcoal fire is appropriately extinguished after use and the barbeque area is clean immediately after use.
(j) The volume of the entertainment equipment and other sound equipment should be kept at a courtesy level that will not cause any annoyance to the other Occupants.
(k) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Barbeque Pit.
(l) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
7.3 Children's Playground
(a) The Children's Playground is for the exclusive use of children under twelve (12) years of age.
(b) Children must be accompanied by the parent(s) or supervising adult(s) who shall be responsible for their safety and proper behaviour.
(c) No smoking, gambling, pets, foods, drinks, skateboarding, skating and cycling are allowed in the children's playground.
(d) Resident(s) shall ensure that no damage is caused to the fittings and fixtures at the children's playground.
(e) Resident(s) shall be responsible for any loss or damage caused to the equipment, fixtures and fittings by their Guest(s) or themselves. Replacement costs are chargeable to the responsible Resident(s) who use the Children's Playground.
(f) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Children's Playground.
(g) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
7.4 Gymnasium
Temporary 2020 measures are recorded under COVID-19 precautions in section 9.4.
Operation Hour in the 2019 PDF: 24 hours/day. See the later closing-time discussion below and confirm current hours with Management.
(a) Admission for residents, Owners and their guests (subject to the resident accompanying the guest). Residents and in-house guests may use the Gymnasium. Owners living in the unit are responsible for their guests' actions, including damage or misbehavior. In-house guest amendment to rule 50: 7th AGM, 1 Jul 2023 (AGM-07), item 6.2. Other accompanied guests were permitted in the 2019 PDF.
(b) Gym users must adhere to the rules posted in the Gymnasium.
(c) Children between 12-16 years of age are to be supervised by an adult when using the Gymnasium. Children under 16 must be accompanied by an adult resident who carries the full responsibility for such child(ren).
(d) Gym users utilizing the Gymnasium must be appropriately attired. No street/ outdoor shoes such as boots, high-heeled shoes or leather shoes are to be worn in the Gymnasium. Only rubber-soled and non-marking shoes are to be worn.
(e) No instructor will be provided. If a resident wants to hire a personal trainer such person will be allowed in the gym. To avoid any misuse, accidents or damages to the equipment, residents are advised to read the instruction before using the equipment(s).
(f) All lights, fans, TV and air-condition units are to be switched off after use.
(g) No smoking, gambling, pets, foods, drinks (except water), running, skateboarding, skating, cycling, any ball games and person in wet swimming attire are allowed in the Gymnasium. Residents who fail to follow the Gymnasium SOP will be asked to leave by the security guard and Management. Update: MC minutes, 24 Jul 2020, item 6.3 (5th meeting, 4th MC).
(h) All equipment in the Gymnasium must be used only for its specific purpose and no equipment shall be shifted or removed from their designated position or from the Gymnasium.
(i) User(s) shall be responsible for any loss or damage caused to the equipment(s). Replacement costs are chargeable to the responsible Resident(s) who use the Gymnasium.
(j) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Gymnasium.
(m) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
(n) The gym retains its card access system. MC minutes, 20 Apr 2024 (MM20240420), item 10.4.
(o) Gym users must return weights to the racks. Failure to do so results in a warning for the first occurrence, RM10.00 for the second occurrence and RM20.00 for the third and subsequent occurrences. Children under 16 years must have adult supervision. MC minutes, 7 Jul 2025 (MM20250707), item 7(f); reiterated 1 Aug 2025 (MM20250801), item 7(e).
The 5 Mar 2025 MC recorded preliminary agreement to an 11.00pm gym closing time and 24-hour dog park access, with the dog park gate open. The same item calls for a resident survey before a final decision; confirm the applicable hours with Management. MC minutes, 5 Mar 2025 (MM20250305), item 8.5.
7.5 Community Hall
Temporary 2020 measures are recorded under COVID-19 precautions in section 9.4.
Operation Hour: 8.00am to 11.00pm daily.
(a) The Community Hall could accommodate a maximum of one hundred (100) Guests only.
(b) Resident(s) must make a booking for the community hall. Bookings are made on a first come first serve basis.
(c) There is no rental charge for residents. A deposit of RM 100 will be paid on the date of reservation for cleaning the place. If the resident who used the community hall cleans it up after using the community hall, the deposit will be returned after inspection by the Management.
(d) Bookings are non-transferrable and can only be made by a resident for a particular Villa/ Condovilla. Residents are not permitted to place bookings on behalf of other Residents from other parcels.
(e) Cancellation of booking must be done personally at Management Office. Failure to cancel the booking in time would result in forfeiture of the deposit.
(f) The deposit shall be refunded to the resident free of interest, when the Management is satisfied with the cleanliness and that no loss or damage has been caused to the Community Hall, the games and its surrounding area. In the event that any loss or damage is done, or there is no proper tidy up and disposal of refuse, the Owner shall be fully liable for cleaning, disposal, repair and/ or replacement costs. These costs shall be deducted from the deposit, and the Management shall recover any remaining costs from the Owner. If any of the games have been damaged, repair or replacement will be at the cost of the resident who made the reservation.
(g) No illegal or immoral activities are allowed to be conducted in the hall.
(h) No smoking, gambling, pets, running, skating, skateboarding, cycling and person in wet swimming attire are allowed in the hall.
(i) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Community Hall.
(j) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
7.6 Sauna (and Changing Room)
Operation Hour: 9.00am to 10.00pm daily.
(a) Admission is strictly for Residents only.
(b) Management reserves the right to stop any use of Sauna that extends after 08.00pm.
(c) The maximum number of users in each male and female section of the Sauna shall not exceed seven (7) persons at any time.
(d) Children between 12 to 16 years of age are to be supervised by an adult when using the Sauna. Children below the age of 12 years cannot enter the sauna room.
(e) No smoking, gambling, pets, foods, drinks, running, any ball games and footwear are allowed in the Sauna.
(f) A person who is ill, tired or under a drug prescription cannot use the Sauna. If in doubt, please consult your doctor.
(g) A person with an infectious or communicable disease shall not use the Sauna.
(h) Resident(s) shall be responsible for any loss or damages caused to the equipment(s) and furniture by their Guest(s) or themselves. Replacement costs are chargeable to the Resident(s) who use the Sauna and Changing Room.
(i) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Sauna and Changing Room.
(j) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
The 2019 PDF lists 9.00am–10.00pm in this heading, but clause (b) and the table in section 7.9 say 8.00pm closing. Confirm the applicable sauna hours with Management.
7.7 Foot Reflexology Path
Do not use the path if you have one of the following conditions:
i. Heart problem.
ii. Kidney problem.
iii. Pregnant or with a full stomach.
(a) Children below twelve (12) years of age cannot use the Reflexology Paths.
(b) When using the path, take slow, firm steps.
(c) Do not use the path for more than 20 minutes continuously.
(d) After completing your walk, drink 1-2 glasses of warm water and do not take a bath within 30 minutes of completing your walk.
(e) The Management will not be responsible for any mishaps, injuries, damages or loss of life or property sustained by the Resident(s) or their Guest(s) when using the Foot Reflexology Path.
(f) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
7.8 List of Chargeable Recreational Facilities
| Facility | Rental per session | Deposit per session | Operation hours in table |
|---|---|---|---|
| BBQ Pit | Nil | RM100.00 | 10.00am–3.00pm; 6.00pm–11.00pm daily |
| Community Hall | Nil | RM100.00 | 10.00am–3.00pm; 6.00pm–11.00pm daily |
Deposit will be refunded once Occupant cleans up after usage.
A copy of the Application for Booking of Facilities form that is required to be filled up by the Occupant(s) for any booking of facilities is attached herein.
This 2019 table lists two sessions for both facilities, while section 7.2 gives BBQ hours of 10.00am–11.00pm and section 7.5 gives hall hours of 8.00am–11.00pm. Confirm booking sessions with Management.
7.9 List of Non-Chargeable Recreational Facilities
| Facility | Operation hours in table |
|---|---|
| Swimming Pool, Wading Pool, Jacuzzi | 7.00am–8.00pm daily |
| Gymnasium | 24 hours |
| Sauna | 9.00am–8.00pm daily |
Gym hours here reproduce the 2019 schedule; see section 7.4 for the 2025 closing-time discussion. The sauna hours differ from its section heading; confirm current hours with Management.
7.10 Clearance of Facilities
(a) The deposit shall be refunded to the Owner free of interest, when the Management is satisfied with the cleanliness and that no loss or damage has been caused to the facilities room and its surrounding area. In the event that any loss or damage is done, or there is no proper tidy up and disposal of refuse, the Owner shall be fully liable for cleaning, disposal, repair and/ or replacement costs. These costs shall be deducted from the deposit, and the Management shall recover any remaining costs from the Owner.
(b) Resident(s) shall inform Management after using the facilities for arrangement of inspection and refund of booking deposit (if any). A copy of Application for Clearance of Facilities form that needs to be filled up by Resident(s) is attached herein.
7.11 Disclaimer of Liability
(a) The Management, its agent and employees shall not be held liable in any manner whatsoever for any mishaps, injuries or loss of life, limb or property sustained by the Resident(s) or her/ his Guest(s) when using the recreational facilities.
(b) Each Resident shall be responsible for their Guest's behaviour and to ensure that they follow the rules and regulations set out herein.
(c) These rules and regulations are subject to revision by the Management as and when it is deemed necessary.
7.12 Sports Centre
Only rubber-soled shoes are allowed in the Sports Centre. Decision: MC minutes, 29 Oct 2021, item 4.1 (MM2110012).
The MC recorded the works as completed and invited residents to a soft opening on 30 Oct 2021. Opening record: MC minutes, 29 Oct 2021, item 4.1 (MM2110012). The project was authorized by AGM-05, 12 Dec 2020, item 6.2.
8.0 Renovation guidelines
(a) In order to maintain a proper control on any alteration and renovation works, the by-laws of renovation have to be adopted by all Owner(s). The objectives of these guidelines are to achieve:
i. Better control of activities during the duration of the renovation exercise;
ii. A feeling of responsibility among the Owner(s) and their Contractor(s) as well as other Occupant(s); and
iii. Standard requirement and guidelines of renovation to protect and safeguard the Common Property/ Area and/or adjoining or neighbouring Villa/Condovilla(s) and/or Parcels.
(b) Management will only liaise with Owner(s) in all renovation matters. However, the absentee Owner(s) may at their expense appoint agent(s)/ representative(s) to represent them in all matters pertaining to renovation works subject to the Management's written approval after vetting such agent(s)/ representative(s). A copy of Letter Authorization form needs to be filled up by the Owner(s) to allow his/ her agent(s) / representative(s) to assume equal responsibility for their Villa/ Condovilla is attached herein.
(c) The Owner(s) together with their approved agent(s)/ representative(s) shall be jointly and severally responsible for the conduct of their contractor(s) during the renovation period. Strictly no Owner(s) shall allow their Contractor(s) or the latter's employees or servants or workers to reside at their Villas/ Condovillas.
(d) Owners are to ensure the quality, specifications of the material(s) used and workmanship of their own Contractor(s) adhere to all safety standards set by any appropriate authority in Malaysia.
8.1 Renovation Period
(a) Owner(s) shall submit an estimated renovation period to the Management but such renovation works shall not exceed six (6) months from the date of written approval from the Management.
(b) Owners shall take out insurance from a reputable licensed insurance company for their renovation works wherein coverage shall be not less than RM1,000,000.00 or any other amount so required by the Management from time to time for eventualities including loss and damages due to fire, flooding, water runoff and occupiers' liability for personal injury to any person arising from the said renovation works. A Project manager nominated by an Owner must be assigned who will submit together with the Application for Renovation Works Form an estimated renovation timeframe and resource needs to the Management for the Management's perusal prior to the Management's said written approval.
(c) If renovation works cannot be completed within the said six (6) months, Owner(s) are required to make a written application to the Management for an extension of time with supporting document(s) and reasons. An extension of three months is permitted; any further extension requires a fresh application. Extension decision: MC minutes, 29 Apr 2023 (MM2304026), item 4.0(b)(II).
(d) Renovation works, delivery and removal works can only be carried out between 9.00am to 5.30pm and from Monday to Friday only. Painting can also be done on Saturday subject that there is no noise.
(e) Renovation works, delivery and removal works are strictly prohibited on Saturdays, Sundays and Public Holidays. However, painting works may be carried out (with the written permission of the Management) during public holidays and Saturdays.
(f) Proper care and caution must be exercised by the Owner(s) and the Owner(s)' Contractor(s) to ensure that minimal disturbance, annoyance or nuisance is caused to other Occupants of any adjoining or neighbouring Villa/Condovilla(s) and/or Parcels, Offsite fabrication must be maximized to minimize disturbances to the residents.
8.2 Application for All Renovation Work
Consent from the Management is required before commencement of any type of renovation work. Submission of drawings, documents and the necessary deposits are to be submitted to the Management Office two (2) weeks in advance prior to intended date to commence renovation work.
A copy of Application for Renovation Work for Owner(s) to apply for renovation work at his/ her unit and Letter of Undertaking (Additional & Alteration Work to the Unit) to be signed by the Owner(s) indemnifying the Management against all claims arising from the renovation work at his/ her unit need to be submitted.
The Owner(s) must observe and understand the following:
(a) Management will need to approve any renovation of the property in writing. Therefore Owner(s) need to first submit architectural drawings of the planned renovation, a renovation schedule as well as the colours proposed to-be used.
(b) The Management will review the architectural drawings. In case the Management's review is positive, the Owner(s) can then proceed to submit such detailed architectural and/or renovation works to the City Council and/or any other appropriate authority's review.
(c) Once the City Council and/or any other appropriate authority approves the planned renovation, the Management Committee needs to approve the final drawings. Once those have been approved by the Management Committee, contractors can commence renovation works at the particular Parcel.
(d) To check with the Management on the procedures and details of area(s) prohibited for erection/ demolition of walls and partition are located/indicated.
(e) To submit application form and all required documents i.e. list of renovation work and plans (please refer to the Application for Renovation Work for further details) to the Management Office during office hours for Management's approval.
(f) The Occupant(s) must have water and electricity supply of the particular Parcel.
(g) Resident(s)/ Occupant(s)/ Contractor(s) are strictly not allowed to use the common electrical and water supply for their personal use. Kindly attach the notification of TNB and PBA supply connection (the photocopy of receipt payment for electricity (TNB) and water (PBA) deposit) as evidence together with the Application for Renovation Work form.
(h) The Management is not the approving authority of the Government. The Management has no objection on any renovation/additional fittings at your own Parcel which does not cause inconvenience to other residents and does not negatively affect the appearance of the facade, image, aesthetic value and the estate and the Common Property/Area in the opinion of the Management Committee.
(i) For any renovation, Owner(s) must seek their own engineer's and/or consultant's professional advice and approval before submission to Management for review and approval.
(j) To pay a renovation deposit of RM3,000.00 to the Management in which the deposit will be retained for a minimum of three (3) months from commencement of the renovation or more depending on the extent and nature of the renovation works. The deposit will be kept until final completion of the renovation works and a final inspection by Management. Deposit changed from RM8,000.00: MC minutes, 29 Apr 2023 (MM2304026), item 4.0(b)(II).
(k) Such deposit is to ensure that there is no damage to the Common Property/ adjacent parcels and all unwanted materials, debris etc. are not left at the Common Property/ Area. Otherwise the cost of disposal and/ or repairing such damages, if any, will be deducted from the deposit and the balance (if any) will be refunded to the Owner with free from interest. In the event that the disposal/ repair/ replacement cost and damages exceed the deposit, the Owner shall be responsible for the said excess sum/shortfall.
(l) A non-refundable one-time charge of RM350.00 will be deducted from the renovation deposit as administration fees. Administrative charge changed from RM500.00: MC minutes, 29 Apr 2023 (MM2304026), item 4.0(b)(II).
(m) Owner(s) are advised to pay the renovation deposit by cash/ cheque as the bank charges (additional of 3% from the renovation deposit as credit charges) for using credit card shall be borne by the Owner(s). Management will not accept any post-dated cheque for the payment of renovation deposit.
(n) In order to ensure the safety and harmony of Moonlight Bay, Resident(s) / Occupant(s) are advised to follow the renovation guidelines provided. If any Owner(s) are found to be in breach of these rules/by-laws, the Management reserves the right to forfeit that Owner(s) deposit without prejudice to the Management's right to claim for damages over and above the said forfeiture.
(o) In the event that the renovation works have been carried out without the approval from the Management, the Occupant(s) are subject to a penalty or fine or stop work order will be immediately issued at the discretion of the Management subject to penalties according to the by-laws herein and such renovation work has to be stopped immediately until approval has been obtained. It should be noted that Management will not withhold approval unnecessarily except in cases including but not limited to where the façade of the particular Parcel has been changed substantially resulting in cars not being able to be parked in the designated parking slots or in cases where colours have been used that do not adhere with the compound colour codes determined by the Management.
(p) Should there be any claims, demands, actions, proceedings, losses, damages, costs and expenses suffered or caused to be suffered by the Management, the Owners shall be held liable to indemnify and keep the Management indemnified against all claims, demands, actions, fines, proceedings, losses, damages, costs and expenses in respect of such act, matter, or thing done or omitted to be done in cases renovation works are carried out without approval, herein and/or in the Sale Agreements and/or the Residents' Handbook PROVIDED that any Owner who is selling or disposing that Owner's Parcel to a third party shall ensure that that third party is also legally bound by or is subject to the provisions of the Residents' Handbook and/or the By-laws herein contained.
(q) To inform Management once the renovation works are completed. The Original Official Receipt received during payment of renovation deposit and a copy of As-Built Drawing(s) are required to be submitted to the Management together with the Application for Clearance of Renovation Work for clearance of renovation work and refund of renovation deposit.
(r) The first joint inspection with the Owner(s)/ agent(s)/ representative(s) will be arranged and carried out by the Management as soon as possible after submission of Application for Clearance of Renovation Work to the Management.
(s) The second joint inspection with the Owner(s) / agent(s) / representative(s) will be arranged and carried out by the Management when approaching the three (3) months period from the submission date of Application for Clearance of Renovation Work to the Management for the full clearance and to facilitate a refund of renovation deposit subject to any deduction mentioned herein. This period is crucial for monitoring and verification whether there are any defects/ damages or any nuisance which may be caused to the Occupants.
(t) The renovation deposit can only be refunded one (1) month after the Management has issued a letter stating that the Management is satisfied that the renovation works have been completed and/or carried out without breaching the by-laws herein without prejudice for the Management and/or owners of adjoining parcels to the Parcel wherein renovations works was carried to claim for loss and damages after the said one (1) month for defects which are not discoverable at the time the said letter is issued and/or for latent defects.
8.3 Renovation Work and Procedures
(a) Renovation work shall be confined only to the boundaries of the Villa/ Condovilla so subjected to renovation works.
Strictly NO renovation work is allowed to be carried out at/ to the Common Property/ Area in any circumstance.
(b) All renovation works must not affect the façade of the particular Parcel. No structural part of the particular Parcel is to be tampered with or weakened in any circumstances.
(c) All Contractors/ workmen/ delivery or dispatch personnel must register at the Security Guard House to obtain the identification pass(es) and must wear/display their pass(es) prominently at all times, otherwise the Management reserves the right to refuse entry to any such person(s) in breach of these by-laws. Failure to return the pass(es) issued by the Management upon exiting Moonlight Bay, shall attract a fine of RM50.00 per pass and subsequently for RM 100.00 per pass will be imposed and may be deducted from the renovation deposit.
(d) To ease the daily operation and avoid congestion during registration since no daily registration is required during the renovation period upon obtaining the Permanent Contractor's Pass from Management, the Owner(s) or Contractor(s) with the consent of Owner(s) may apply for Permanent Contractor's Pass from the Management. A copy of Application for Issuance of Permanent Contractor's Pass for Owner(s) or their Contractor(s) who wish to apply for Permanent Contractor's Pass can be obtained from the Management.
(e) All Contractors/ workmen/ delivery or dispatch personnel are required to use the designated Contractor's lift. The Owner(s) or their Contractor(s) will be issued a fine of RM50.00 if any of his workmen caught using the other lifts other than the Contractor's lift for each and every such breach.
(f) Do not overload the lifts at any time.
(g) The Owner(s) shall not do or permit to be done any act matter or thing which may in any manner interfere with the renovation of the Parcel and shall refrain from entering in or upon the Parcel whilst the construction operations are in progress.
(h) The Owner(s) shall give prior notice to the Management seeking permission to determine the location of air compressors and piping work for air-conditioners and the planning and design of the air-conditioning work shall be subject to the prior written approval of the Management. The air compressors must be located at the position and location approved by the Management and condensed water must be drained into the proper water outlet.
(i) Occupant(s) or their Contractor(s) are not allowed to tap water and/ or electricity supply from the Common Property/ Area or from other Parcels.
(j) When using the Common Property/ Area and lift(s) during renovation period to transport materials, the Owner(s) or his/her contractor shall ensure that adequate protection is given to the lift car, its walls and floor. This is to prevent scratches/ marks on the walls and floor. The protective materials (duly approved by the Management) shall be provided for by the Occupant(s) or his/ her Contractor at his/her own expense.
(k) Any partitioning, demolition of wall, drilling hole on wall or any other renovation, addition/ alteration to the existing Villa/ Condovilla shall first be endorsed by the relevant statutory authorities and the Management.
(l) Owner(s) who intend to do addition/ alteration or any renovation to the existing Villa/ Condovilla/ unit, of which prior consent has been obtained from the Management, shall furnish the Management with the list of all electrical and mechanical equipment to be used one week before the commencement of the work. No heavy- duty hacker or concrete breaker shall be allowed in any circumstance.
(m) The bathroom flooring and sanitary fittings must not be hacked/ tampered/altered so as to avoid causing water seepage to the lower unit(s).
(n) Any water seepage or defects to the lower units which occurred as a result of the renovation works are to be rectified by the Resident(s) who carried out the renovation concerned at their own costs and expenses.
(o) The Management shall conduct periodic checks to ensure that the renovation work is carried out as per plan(s) duly approved as aforesaid and the Owner(s) must allow the Management personnel entry to their units for inspection and/ or rectification.
(p) Renovation materials may be kept in the owner's car parking lot until the renovation period ends. Otherwise, building materials or construction waste/debris shall not be placed at the Common Property/Area. All construction waste must be properly packed and transported by wheelbarrow to be dumped daily at the approved temporary dumping site provided or in a container in the driveway. This exercise is to strictly prevent scratches and any dripping of wet refuse on the floor. Parking-bay exception adopted as amendment to rule 14: 7th AGM, 1 Jul 2023 (AGM-07), item 6.2.
(q) For any renovation work which fails to comply with the renovation guidelines, the Management reserves the right to seek legal redress and the offender shall bear all the cost(s) to rectify such alteration/ damage.
(r) These by-laws/rules and regulations are subject to revision at the discretion of the Management in accordance with the laws of Malaysia as when it is deemed necessary.
8.4 Renovation Requiring Notification and Deposit to the Management
(a) Renovation work that requires notification and deposit to the Management shall include but not be limited to:
i. Changing of wall and floor tiles;
ii. Reposition of internal doors and walls;
iii. Installation of false-ceiling;
iv. All works that involves the use of cement and/or sand;
v. Installation of air conditioner-compressor unit on the external wall;
vi. Installation or alteration of electrical and plumbing work;
vii. Removal of any major articles or walls;
viii. Demolition of walls, new partitioning, installing of windows, doors and grilles.
(b) In the event that the Owner(s)/Occupant(s) intend to carry out item (vii) and(viii), they should get advice from professional body such as mechanical and electrical and civil and structural engineers before submitting architectural and/or renovation plans to the Management for further permission/ approval.
8.5 Renovation Work That Will Not Be Granted for Approval
Below are some examples (including but not limited to) of renovation works to a Parcel that cannot be approved by the Management:
i. Work affecting the structural stability of building, such as removal of beam, column or load bearing walls. Where there is doubt, the Management may consult qualified professional(s) at a fee(s) to be borne by the Resident/applicant. The Resident/applicant will be informed before such consultation is made;
ii. Any renovation on garages which results in a distance of less than 6 meters between the garage door and the walk way/pavement fronting/adjoining the road/common area servicing the Parcel/Condovilla/Villa in question.
iii. Extending height of existing retaining walls;
iv. Any renovation work that disturb the existing slope or drainage system and also behind all retaining walls. Engineers shall be consulted;
v. Removal of soil in front of and/or under existing retaining walls;
vi. Building new structure(s) causing additional load on the existing slope below the Villa and/or Parcel;
vii. Laying of multi-split air conditioning trunking along the external wall of building or any material which may in any way change the façade of the Villa and/or Parcel:
viii. Changing of external color;
ix. Changing of roof color and type;
x. Additional roof or canopy over the balcony or open area of the Parcel;
xi. Changing of window, sliding door and grille, external door type and tinted glass color other than the design and color approved by the Management;
xii. Covering up at existing balcony and canal area;
xiii. Change to any external railing;
xiv. Any topping up of renovation work is strictly prohibited.
Clause (xii) reads “canal area” in the 2019 PDF. Confirm the area intended with Management.
8.6 Summary of Renovation Charges
| Item | Amount |
|---|---|
| Renovation deposit | RM3,000.00 per application |
| Non-refundable renovation administrative charge | RM350.00 |
MC minutes, 29 Apr 2023 (MM2304026), item 4.0(b)(II); supersedes the 2019 RM8,000.00 deposit and RM500.00 charge.
8.7 Summary of Renovation and Other Penalties
| Item | Amount |
|---|---|
| Failure to inform Management about renovation work in bathroom | RM200.00 per day until fully rectified |
| Removal/Disposal fee if debris not removed within 3 days after completion of renovation | RM200.00 per day after the 3rd day until all debris is fully removed |
| Debris/unwanted materials left at Common Property/ Area during renovation period | RM200.00 per day until all debris is fully removed |
| Storing building materials outside the subject unit | RM200.00 per day until all debris is fully removed |
| Failure to provide protective floor mat arrangement | RM200.00 per day until all debris is fully removed |
| Contractors using the Residents' lift | RM50.00 per fine |
| Using common toilet, PBA Riser Room or common areas for cleaning/washing tools or mixing cement | RM150.00 per fine |
| Tapping water/electricity from PBA/TNB Riser Room or Common Property/ Area | RM1,000.00 per fine and/ RM200.00 per day until all debris is fully removed |
| Alteration of wiring from TNB Riser Room causing interruption and inconvenience | RM1,000.00 per fine and/ RM200.00 per day until all debris is fully removed |
| Failure to return/cause damage to Management passes | RM50.00 per pass; RM100.00 per pass for subsequent breaches |
The 2019 PDF prints “and/” between the RM1,000.00 fine and RM200.00 daily amount in the two utility-related rows. Confirm how these penalties apply with Management.
8.8 Fines
The management corporation may impose fines of up to RM200 per day or any other amount as the law permits against any proprietor/Owner/Resident who is in breach of any by-law herein contained and/or from time to time created or any additional by-laws made under the Act.
9.0 Safety precautions and prevention
9.1 Crime Prevention
(a) In order to sustain a peaceful and secure living environment, each Resident should know the people living around them.
(b) Contact the security personnel should a suspicious person appear loitering around the premises.
(c) Install a home alarm system.
(d) Leave outdoor lights on at night.
(e) Use a locking pin in the sliding exterior doors.
(f) Do not leave your key(s) under a floor mat, flower pot or another common hiding place.
(g) Do not allow any stranger to go into your house.
(h) Do not encourage break-in by showing hints that the unit is unoccupied due to any reason of leaving the unit.
(i) If possible, do not let anybody know when you are away. Instead, get a trustable person to look after your unit if the occupant were to leave town for a long period.
(j) Please ensure that all doors and windows are closed properly before leaving your house.
(k) Please keep your shoes in the cabinet and other personal belongings inside your house.
9.2 Fire Prevention
(a) Do not throw lighted cigarette butts into the waste chamber, waste paper basket or anywhere near combustible materials.
(b) Switch off cooking gas and oven immediately after use. Every household should purchase two portable fire extinguishers, one water-based and one powder type. Fire-safety recommendation: MC minutes, 30 Apr 2021 (MM2104009), item 5.3(b)(iii).
(c) Keep matches, lighters or other similar things out of reach from children.
(d) Do not leave combustible materials near a source of heat and fire.
(e) In case of fire, call the nearest fire department (contact number as per enclosed) immediately and do not panic. Do not use the lift.
(f) Do not leave lighted prayer materials or other material unattended.
9.3 In Event of Emergencies
(a) Do not panic.
(b) Do not use the lift. Use the fire escape staircase to reach the ground floor and avoid places that might be dangerous.
(c) If you know the location and sources of fire, try to extinguish or stop it by using the fire-fighting equipment.
(d) On reaching the ground floor, make a head count of all the people in your unit at that time. If anyone is not accounted for, make a report to the Management or the Fire Brigade's personnel immediately.
(e) If possible or necessary, assist children, elderly or physically handicapped people to safety.
(f) Nothing is more valuable than a person's life, so save lives not properties.
9.4 COVID-19 Precautions
Owners, residents and visitors are advised to follow the Ministry of Health's hygiene recommendations. Residents or visitors with a temperature are advised to see a doctor. If coronavirus is detected, Management is to be informed for preventive measures. Guidance recorded in MC minutes, 28 Feb 2020, item 5.2 (3rd meeting, 4th MC).
The September minutes record face masks as compulsory from 1 Aug 2020 in public transport, crowded public spaces and areas where social distancing is impossible. Recorded government requirement: MC minutes, 25 Sep 2020, item 4.6 (6th meeting, 4th MC).
Entry updates recorded in 2021
Owners will not be temperature checked on entry. Contractors' vaccination status will be checked. COVID-19 entry update: MC minutes, 27 Aug 2021, items 5.4 and COVID-19 Measures (MM2108010).
9.5 Visitor Vehicle Registration
Security guards will photograph vehicle number plates during visitor registration for security purposes. Visitors who refuse to comply will not be allowed entry beyond the designated point. MC minutes, 27 Jan 2025 (MM20250127), item 5.4.
9.6 Privacy, CCTV and Email Access
Management, the MC and third-party service providers shall comply with the Privacy Act and Personal Data Protection Act. CCTV shall not be linked to hand-held devices. CCTV footage shall only be reviewed in the Management Office in the presence of the Property Manager, a security officer and an MC member. Email exchanges may be intentionally monitored only when specific incidents are reported and with authorization from a majority of MC members. 9th AGM, 28 Apr 2025, motion 5, items 7.31–7.32.
10.0 Maintaining your home
10.1 Ceramic Tiles
(a) Ceramic tiles are manufactured from refined and blended clay powder using a dry compaction method. Ceramic tiles have higher resistance to chemical attack when compared to marble. Although they are hard wearing and can be highly glazed, they are also brittle and are easily chipped or punctured. The tiles are fixed to a background of cement rendering and/ or adhesive.
(b) For maintenance, clean tiles with mild detergent and rinse with water. Avoid using alkaline detergent as it will leave deposits in the tiles.
10.2 Fixing to Walls
(a) The internal walls are constructed of cement bricks. Care is required when providing wall fixing for pictures etc.
(b) Rawlplugs and screw fixings should only be used. Do not use nails.
10.3 Air-Conditioning
(a) Please ensure that your air-conditioners are regularly serviced by qualified servicemen so that it does not drip or cause any excessive noise which may cause annoyance to your neighbors.
(b) Regular service should include the cleaning of the filters of the fan coil units for effective performance. Each fan coil unit has a drain-pipe. These pipes should also be free from obstruction to avoid blockage. It is recommended that the drain-pipe be pressure-blown at least once every six months to dislodge any obstruction or buildup of dirt.
10.4 Security
Please sign up with the GRAAAB application. It helps you find contractors as well as security as it has an emergency button warning the security at the guardhouse in case of an emergency.
11.0 Useful contact numbers (2019 directory)
Contact directory printed in 2019. These historical telephone numbers have not been verified as current.
| Service | Telephone number as printed in 2019 |
|---|---|
| Ambulance | 999 / 04-229 3333 |
| Police | 999 / 04-881 1434 (Batu Ferringhi) |
| Fire | 994 / 04-282 5544 |
| Telephone directory | 103 |
| Telephone enquiries | 102 |
| International operator | 108 |
| Telegram service | 104 |
| Faults report | 100 |
| Rescue service | 991 |
| Service | Telephone number as printed in 2019 |
|---|---|
| Police HQ | 04-269 1999 |
| Georgetown Police | 04-229 2222 |
| Balik Pulau Police | 04-866 9222 |
| Datuk Keramat Police | 04-227 1422 |
| Petani Road Police | 04-229 2222 |
| Kampung Baru Police | 04-828 8522 |
| PBA Penang | 1-800-888-100 (24 hours) / 04-263 4200 (office hours) |
| PBA Padang Tembak | 04-826 4200 |
| PBA Balik Pulau | 04-866 5200 |
| Tenaga Nasional Berhad | 04-227 7884 / 04-227 7879; power breakdown 15454 |
| Telekom Malaysia, Jalan Burmah | 04-220 9292 |
| Telekom Malaysia, Bayan Baru | 04-642 9292 |
| Service | Telephone number as printed in 2019 |
|---|---|
| Gleneagles | 04-227 6111 |
| Lam Wah Ee | 04-657 1888 |
| Pantai Mutiara | 04-643 3888 |
| Island Hospital | 04-228 8222 |
| Loh Guan Lye | 04-228 8501 |
| Mount Miriam | 04-890 7044 |
| Penang Adventist | 04-226 1133 |
| Penang General | 04-229 3333 |
| Singapore Fertility Centre | 04-228 0833 |
| Service | Telephone number as printed in 2019 |
|---|---|
| Taxi, Penang Airport | 04-643 7575 |
| Taxi, Bukit Jambul | 04-643 0161 |
| Taxi, Sunshine Square | 04-642 5961 |
| Malaysian Airlines | 04-262 0011 |
| McDonald's | 1300-13-1300 |
| Pizza Hut | 1300-88-2525 |
| Domino's Pizza | 1300-88-8333 |
| Global Jaya Enterprise — sanitary, plumbing, painting, decking and air-conditioner | 012-418 9912 |
| 3VF — TV, phone and internet connection | 011-1087 8562 / 1700-81-8122 |
12.0 Additional notes
12.1 Disclaimer of Liability
The Management, its agent and its employee shall not be liable in any manner whatsoever for loss or damage to any property or injury to or death of any person in the Housing Area/ Building.
12.2 Payment of Service Charges and Outgoings
Service charges shall be paid in time in order to enable the Management to maintain the Common Property/ Area, buildings and keep the environment in good condition. Payment can be made by cash, cheque or credit card with terms and conditions applying.
12.3 Amendment and Alteration
(a) The Management reserves the right to amend, alter, vary or change any or all the House Rules from time to time as it deems necessary.
(b) All further or other rules may be made at any time, from time to time by the Management in addition to or substitution for the foregoing rules or any of them which the Management may deem necessary or expedient for the safety, care or cleanliness of the building or any part thereof or for securing the comfort and convenience of all Owners, Tenants and Residents of the building.
(c) The restrictions, duties and obligations imposed by these House Rules and other parts contained herein shall be observed not only by the Owner but also by his tenants, guests, servants, agents, children, invitees and licensees.
(d) The Management reserves the right to impose a fee for the use of all or any facilities, or equipment provided for in the building.
(e) The Management shall have the right to impose a fine as it deems fit in the event of any breach of the rules herein contained together with the rights to deny any Residents the use of all or any facilities or equipment provided in the building.
12.4 Complaints and Requests
Residents should use the standard Complaint / Request form and submit it to Management. Upon receiving the form, the MC will discuss and decide on the matter. MC minutes, 26 Mar 2022 (MM2203015), item 4.4; reiterated 30 Apr 2022, item 5.5.
12.5 Sinking Fund Projects
At each AGM, the MC shall present proposed sinking fund projects for the coming year with a brief description and budget estimate. Proprietors shall vote to approve or reject each proposed expenditure.
For unforeseen emergency projects, proprietors shall be notified immediately via the official owners' chat group before spending, and informed of actual expenditure after completion. Prior AGM approval is not required. Emergency projects are those needed to prevent significant and immediate disruption to Moonlight Bay operations, or danger to life or property.
- At least three quotations must be obtained for each approved project, unless impracticable.
- Quotations must be reviewed in an MC meeting; selection must be minuted.
- Owners must be informed of the selected quotation and final approved cost before execution.
- Full project details, quotations and the rationale for selection must be made available to owners through suitable channels.
The existing 2019 requirement for prior approval of sinking fund projects exceeding RM30,000 remains in force. 9th AGM, 28 Apr 2025, items 7.2–7.12, motions 1–3; 2019 limit reaffirmed in item 7.6.
The following project ceilings were approved at the 9th AGM, subject to the procedure above:
- Water tank repair: RM200,000.00.
- Water pipe from the tank to the underground point near the temple: RM35,000.00.
- Four Condovilla booster pumps: RM25,000.00.
- Two domestic pump room booster pumps: RM100,000.00.
- Two swimming pool pumps: RM15,000.00.
9th AGM, 28 Apr 2025, motion 2, items 7.10–7.12.
12.6 Transparency and Records
MC minutes shall reflect the actual discussions and be shared on the owners' chat group and publication boards. Managers, staff and MC members do not have to sign a Code of Conduct or non-disclosure agreement at any time. 9th AGM, 28 Apr 2025, motion 4, items 7.29–7.30; supersedes the February 2024 signing requirement.
12.7 Court Proceedings
The Management Corporation shall not commence or defend any legal proceedings in court, including appeals, unless such action has first been approved by a resolution at a general meeting of proprietors. 9th AGM, 28 Apr 2025, motion 7, item 7.50 (amended motion passed).
The 2024 legal-cost indemnity clauses were confirmed as passed in the 2025 AGM's correction of the earlier minutes. The same AGM subsequently recorded legal advice that clauses of this nature were unenforceable and recovery was for the courts to determine. The proposed cancellation sentence was removed before the remaining motion was voted on. 9th AGM, 28 Apr 2025, items 4.3–4.6 and 7.13–7.30. The clauses are not presented here as an automatic right to recover all legal costs.
13.0 Conclusion
This handbook is published to furnish and provide a guide to Residents at Moonlight Bay. Its purpose is to protect everyone's benefit and maintain status of the scheme.
The Management expects that all Residents will comply with the House Rules to achieve a better living and a pleasant stay with Moonlight Bay's first-class facilities.
Last but not the least; the Management would like to extend the warmest welcome to all the Residents of Moonlight Bay.